We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works super well in warm weather or after exercise.
Great fan
love this works fine, very good and useful
3 stages work very well, I recommend it
Small and easy to use. You can take it with you in your purse. Satisfied with the purchase, I recommend it!
Small, lightweight with three speeds. It also looks like sturdy plastic
Good product
very pleasantly surprised. Very pretty.
Perfect
very very good it has 3 speeds depending on the heat you can play with it I recommend this product
Love it!
Works good, great size
It works very well. It can be switched to three gears. Rechargeable, carry in bag
Cool stuff😉
Just what I was looking for
Very compact, easy to carry around, i like it
good
Perfect, I'll see how long it can blow when charged👍
The product is small, but very beautiful. It cools very well. I recommend get it right away.
Small but very cool, the children are happy, thank you very much
Beautiful
Easy to carry and handy in hot weather.
Very good
Practical when it's hot
Very satisfied with my purchase
Works like a charm
Worth 😍 its weight in gold
Lovely fan
absolutely amazing. it's also very portable, so you can carry it around in your handbag, and its also not very noisy. I like that it's USB rechargeable and it comes with its own USB cable. the colour is also very beautiful.
It is perfect, small but powerful, ideal for public transport
Excellent product, small discreet but useful in hot moments, practical to keep in your bag